Why the Popularity of SaaS is Increasing

Chances are you have frequently heard about SaaS (Software as a Service) in the media, and how more businesses are adopting it for their CRM models. You may feel unsure about adopting SaaS, or confused about SaaS getting so much attention. Here are the key reasons for the hype:

• Total cost of ownership (TCO) is lower than if you were to use on-premise CRM
• In-house IT is no longer relied on/called into action to fix your CRM (can allocate your IT team’s efforts elsewhere)
• Easy maintenance
• Faster and easier implementation of the CRM - the system is quickly up and running by someone else
• An outsourced IT team with expertise specific to your software will fix your problems, as well as take that weight off your shoulders/save you time.
• Pay as you use the software
• Increased data security
• Customization available to reflect your unique business operations

Written by Melissa Cocks